Ace Muffler Clinic - 1429 4th Avenue, Rock Island

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Reviews about Ace Muffler Clinic

• Adam smith
  ★ ☆ ☆ ☆ ☆
  Stay away from this place its complete garbage since Butch died, not into helping customer only looking for huge profit and ripping you off and never even fixing the problems. If Butch saw what was going on these days at his shop none of those jerks would have jobs and they should be ashamed of how rude and crooked they are being and go back to their honest roots the way Butch ran it.
• Roger Wilco
  ★ ☆ ☆ ☆ ☆
  My parents have taken their cars here for decades and I trusted them to take my car here as well. Over the years, I took each of my cars here for a period of about 12 years. I brought a car here, about a couple years or so ago, for a repair I can't remember, and when I left, my heads-up display didn't work. No big deal, I didn't complain to them, I was just happy the car was working at the time. This was their second strike in my book. I brought it there a few months later with a problem of my cabin light not turning off. It was a battery killer. I brought the car in and I got a call the next day saying it was ready. When I got the car back, I was relieved to see they had fixed the problem, however, before I could even leave the parking lot, I noticed that my stereo had no noise coming out whatsoever. It was getting power, and you could see the radio station or the track the CD was on, but no sound. Ok, so I go inside to say something about the sound not working. I advise the gentlemen behind the desk that the stereo is getting no sound out of it and inform him I knew exactly what CD and what track I had left on in the car when I dropped it off (I am a musician so music is my life). I was told that it was broken when I brought it in. The gentleman then refused to have the shop look at it, and insisted on calling me a liar in front of another customer that was waiting to speak with him. I was mortified that this type of behavior is considered acceptable. I had started to dislike it the past few times I brought my vehicles there, for various reasons, but this was the final straw. Needless to say, I have never gone back, and never will. At least the battery doesn't go dead now from the cabin light staying on, right? I have been driving without a working stereo, but I've made due with a battery powered jukebox in there, for years now. I am reminded of this horrific experience every day that I drive my car.

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